How we handle your data

Last updated 12 July 2026

What we store

Your conversations with Flowra — your messages and its replies — are stored encrypted so you can pick up where you left off. We also keep usage numbers: token counts, credits, which tools ran.

What we use it for

Running the service. Your history powers the Conversations list, and if you report a problem we look at your conversation to fix it. That's it, unless you opt in below.

AI training

We never train AI models on your conversations. Neither does Microsoft — Flowra runs on Azure OpenAI, and your prompts stay inside our Azure boundary.

Improving the product

There's a toggle in the Conversations panel: "Let the FlowStudio team review my conversations to improve the product." It's off by default. If you turn it on, our team may read your conversations to make Flowra better. Turn it off any time — it applies from that moment on.

Retention and deletion

Conversations are deleted after 90 days. The remove button in the Conversations list hides a conversation from your view immediately. If you want a conversation or your whole history erased sooner, email [email protected] and we'll delete it permanently.

Sharing

We don't sell your data or share it with anyone outside FlowStudio and the Microsoft services that run the product.